Anderson-Lehman, R., Watson, H.J., Wixom, B.H., and J. A. Hoffer (2004). Continental Airlines Flies High with Real-Time Business Intelligence. MIS Quarterly Executive. 3(4), 163-176.
Benbasat, I. and B.R. Nault (1990). An Evaluation of Empirical Research in Managerial Support Systems. Decision Support Systems. 6(3), 203-226.
Clark, T.D., Jones, M.C. and C.P. Armstrong (2007). The Dynamic Structure of Management Support Systems: Theory Development, Research Focus, and Direction. MIS Quarterly. 31(3), 579-615.
Davenport, T.H. and J.G. Harris (2005). Automated Decision Making Comes of Age. Sloan Management Review, 46(4), Summer, 83-89.
Fahey, L. and L. Prusak (1998). The Eleven Deadliest Sins of Knowledge Management. California Management Review. 40(3), Spring, 265-276.
Kling, R. and P.V. Marks (2008). Motivating Knowledge Sharing Through a Knowledge Management System. Omega. 36(1), 131-146.
Lamont, J. (2005). Predictive Analytics: An Asset to Retail Banking Worldwide. KM World. November/December. (Available online at
Leidner, D.E. And J. J. Elam (1995.) The Impact of Executive Information Systems on Organizational Design, Intelligence, and Decision-Making. Organization Science. 6(6), 645-664.
Negesh, S. (2004). Business Intelligence. Communications of the Association for Information Systems. (13), 177-195.
Nevo, D. and Y. Chan (2007). A Delphi Study of Knowledge Management Systems: Scope and Requirements. Information & Management. 44(6), 583-597.
Simon, H.A. (1960). The New Science of Management Decisions. New York: Harper and Row.
Thompson, R.L. and W.L. Cats-Baril. (2003). Information Technology and Management, 2nd Edition. Burr
Ridge, Illinois: McGraw-Hill/Irwin, Chapter 8.
U.S. News and World Report. (1993). December 6, pp. 48-49.
- 瀏覽次數：1841
