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Chapter Summary

24 September, 2015 - 15:22
  • Globalization is flattening the world and has created changes to our social and political environments.
  • Lifestyle changes are happening all around the world.
  • Technological changes are creating an “innovation economy” that will require new skill sets and knowledge, and new organizational structures.
  • Demographic changes in the work force are affecting intercultural work. The most important changes include an aging baby boomer generation, increasing immigration, a growing Hispanic population in the United States, and more women participating in the work force.
  • Cultural challenges and value conflicts will naturally occur as economic boundaries disappear.
  • Culturally intelligent leaders are needed to resolve intercultural issues and find solutions for working with one another.