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Methods: Face-to-Face

26 November, 2015 - 17:49

Conducting an interview in person is certainly the preferred method for communicators, whether they are interviewing for a news story or conducting focus groups.

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Advantages of face-to-face interviews:

  • Picking up clues about the person, beyond what they say (tone of voice, body language)
  • Holding the interview in the interviewee’s “space” allows you to observe their environment, giving clues about the person and providing “color” for the story
  • Interviewee can be recorded
  • Longer, more complex question strategy can be used
  • Interviewee can respond to visual images or objects
  • Non-verbal responses to questions or displayed objects can be part of the information gathered
  • Interviews can be edited but still maintain the feel of a live interview

Disadvantages:

  • Labor and transportation costs for the interviewers’ training and travel to and from the respondents’ locations can be high
  • Interviewees can be reluctant to allow strangers into their homes or offices
  • Interviewer’s appearance, age, race, sex, dress, or nonverbal behavior may affect respondents’ answers to survey questions