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Alignment on objectives

7 September, 2015 - 12:26

Any system development project is undertaken for a reason, usually to solve some operational difficulty (high costs, long processing delays, frequent errors) or to take advantage of a new opportunity (new technology, novel use of existing technology). However, many stakeholders have an interest in the outcome. Workers may resist innovation, regulators may fear social consequences, management may be divided between believers and skeptics, development team members may be competing for promotions or raises, etc. If the objectives aren’t clearly understood and supported, the new system is not likely to succeed – not the least because the various stakeholders have different perceptions of what constitutes success.