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Business process modeling and process management

9 九月, 2015 - 12:07

Editor: Franz Lehner (University of Passau)

Learning objectives

  • Understand why process management is important
  • Be able to explain what a process is and the different types of processes
  • State the difference between process orientation and other organizational principles
  • Understand the necessity of process modeling
  • Be able to draw simple ePK-diagrams
  • Be able to discuss the use software for process modeling
  • Be able to name and briefly summarize some methods used for the analysis of processes