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Introduction

8 九月, 2015 - 14:52

Information systems provide many opportunities for businesses to improve the efficiency and effectiveness of their operations through the integration of business systems. While the majority of information systems in the past were focused on applications within the boundaries of the enterprise, the focus is gradually shifting outwards. Business-to-business (B2B) systems are a part of those systems that are applied to relationships outside of the boundaries of the enterprise.

Ongoing innovations in web technologies are making the integration of business systems across companies (i.e., outside the boundaries of an individual company but forming its supply chain) technically possible and financially feasible. Managing the B2B aspects of these supply chain relationships is creating substantial opportunities, both in the streamlining of operations and in the development of new and innovative business delivery mechanisms. These opportunities are the focus of this chapter.

This chapter explores the importance of system integration (both internally and across the supply chain), provides a brief history of B2B systems, introduces the types of information technologies enabling these systems, and identifies the challenges to their adoption. New business models that are enabled utilizing these technologies are also discussed.