The concept of innovation has been widely studied, yet it remains a difficult topic to define. Merriam-Webster’s online dictionary describes innovation as “the introduction of something new” or “a new idea, method, or device.” While this definition provides a good starting point for our discussion of innovation, there are still a number of dimensions to consider for a more thorough understanding of the concept. Careful observation of our surroundings reveals a multitude of innovations. Everything from electricity to running water, or from personal computers to cell phones, represents some form on innovation from past systems.
Innovations are not limited to tangible products. Innovations also occur when processes are dramatically improved. For example, through advances in cell phones, very little human effort is required to communicate a message across great distances quickly. More than 100 years ago, the similar transactions would have required significant manual work and time for a message to be sent by postal mail.
Many things can trigger innovation. An individual or team of individuals may seek to address an existing problem, respond to a new situation, or explore new ability.
While innovations typically add value, innovations may also have a negative or destructive effect as new developments clear away or change old organizational forms and practices. Organizations that do not innovate effectively may die or be destroyed by those organizations that do. Systems innovators are critical to our modern age. Innovators must insure that their envisioned innovations are appropriate to the environment of today and tomorrow.
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