Available under Creative Commons-ShareAlike 4.0 International License.
Editor: John Beachboard (Idaho State University, Pocatello, USA)
Contributors: Nelson Massad and Charmaine Barreto (Florida Atlantic University, USA), Alma Cole, Steven Hernandez, Mike Mellor and Moses Okeyo (Idaho State University, USA)
Reviewer: Geoffrey Dick (University of New South Wales, Australia)
Learning objectives
- Be able to explain why business managers need to understand the consequences of information system (IS) failure and actively participate in planning to avoid such failures.
- Be able to identify the components comprising an information technology (IT) and explain how IT infrastructure is necessary to support the delivery of IS-enabled business services.
- To recognize that IS system failures are not limited to the loss or destruction of information systems, but includes breaches of information confidentiality, integrity and availability.
- To be briefly identify and explain how managerial, operational and technical controls are used to minimize the probability of system failure and to minimize adverse consequences resulting from those failures which do inevitably occur.
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