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You Need Quality Resources as Well as Quantity

15 January, 2016 - 09:41


Not all resources of a given type are identical: Customers differ in size and profitability; staffs differ in experience, and so on. This chapter will show you the following:

  • how to assess the quality of your resources
  • how resources bring with them potential access to others
  • how you can improve resource quality
  • how to upgrade the quality of an entire strategic architecture