Available under Creative Commons-ShareAlike 4.0 International License.
Editor: Franz Lehner (University of Passau)
Learning objectives
- Understand why process management is important
- Be able to explain what a process is and the different types of processes
- State the difference between process orientation and other organizational principles
- Understand the necessity of process modeling
- Be able to draw simple ePK-diagrams
- Be able to discuss the use software for process modeling
- Be able to name and briefly summarize some methods used for the analysis of processes
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