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Another key dimension of quality is the safety of products. Unsafe products are those likely to cause injury or death. In order to avoid these products from being developed, compliance to national or international safety standards (e.g. UL, CSA) are required in some countries. These standards require goods to comply with particular materials, performance and composition, among other characteristics.
In addition to the dimensions of quality discussed above, we must also consider the issue of quality problems. In order understand this issue more clearly, let's look at definitions of potential quality problems in the context of an organization.
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