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Recall that system complexity is determined by the variety of types of elements and the number of connections there are between elements. Review a chart of the organizational structure that depicts the reporting relationships, the number of people involved, their familiarity with each other, and the amount of cross connections between reporting relationships and functions. Refer to the following descriptions for tips on arriving at a DPCI score for organizational complexity:
- The organizational structure is simple and involves few people. No new relationships need to be formed, and the people have worked together in these relationships before.
- The team includes people who report to operations managers instead of the project manager, and more people are involved.
- The organization chart has numerous segments, but most people are familiar with their roles and have worked in this type of role before.
- The number of people involved is large, and the functions are handled by many different people. There are several levels of reporting in the organization chart.
- The number of people is very large, and many of them do not know each other or have never met. Each major function requires a full-time person, and coordinating between functions requires frequent meetings among mid- and top-level managers.
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