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LEARNING OBJECTIVES
- Describe emotional intelligence.
- Describe personality types and tools used to describe them.
- Describe the relationship between leadership style and personality types.
- Describe people skills that are necessary for negotiation and conflict resolution.
- Describe how work is delegated.
- Describe individual goals that are related to personality types.
Working with other people involves dealing with them both logically and emotionally. A successful working relationship between individuals begins with appreciating the importance of emotions and how they relate to personality types, leadership styles, negotiations, and setting goals.
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