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Exercise 11.2

2 二月, 2015 - 12:20
  1. Write a one-page letter to a new customer introducing a new product or service. Compare your result to the letters your classmates wrote. What do the letters have in common? How do they differ from one another?
  2. Write a memo that addresses a new norm or protocol, such as the need to register with a new company that will be handling all the organization’s business-related travel, with specific expectations including what information is needed, when, and to whom.
  3. Make a list of the written communication that you read, skim, or produce in a one day. Please share your results with the class.