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Exercises 14.1

19 一月, 2015 - 17:10
  1. Write a text message in your normal use of language. It should use all your normal abbreviations (e.g., FWIW, IMHO, LOL), even if not everyone understands them.
  2. Find an example of an e-mail that you wish you had never sent or received. Rewrite it to eliminate the characteristics that you find problematic. Share it with your classmates.
  3. Choose at least three e-mails you have sent or received that are good examples of business communication. What makes them good examples? Could they be improved in any way? Share your suggestions with classmates.
  4. When is e-mail inappropriate? Why?
  5. Find a “flame war,” or heated discussion in an online forum and note how it is handled. Compare the results with your classmates.
  6. In your experience, how do people behave when they interact online? Share your observations with your classmates.