Available under Creative Commons-ShareAlike 4.0 International License. Download for free at http://cnx.org/contents/f6522dce-7e2b-47ac-8c82-8e2b72973784@7.2
note: Author - Craig Perue, "Not IT, not Business Processes, but Organizational Culture". Originally submitted June 14th, 2007 to the OSS and OER in Education Series, Terra Incognita blog
(Penn State World Campus), edited by Ken Udas.
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