Depending on the type of training that needs to be delivered, you will likely choose a different mode to deliver the training. An orientation might lend itself best to vestibule training, while sexual harassment training may be better for web-based training. When choosing a delivery mode, it is important to consider the audience and budget constrictions. For example, Oakwood Worldwide, a provider of temporary housing, recently won the Top 125 Training Award for its training and development programs. 1 It offers in-class and online classes for all associates and constantly add to its course catalog. This is a major recruitment as well as retention tool for its employees. In fact, the company credits this program for retaining 25 percent of its workforce for ten years or more. Table 8.1 looks at each of the types of training and suggests appropriate options for delivery modes.
Delivery Method | Type of Training Suggested |
On-the-job coaching |
Technical training |
Skills training | |
Managerial training | |
Safety training | |
Mentor | Technical training |
Skills training | |
Managerial training | |
Safety training | |
Brown bag lunch |
Quality training |
Soft skills training | |
Professional training | |
Safety training | |
Web-based | Technical training |
Quality training | |
Skills training | |
Soft skills training | |
Professional training | |
Team training | |
Managerial training | |
Safety training | |
Job shadowing |
Technical training |
Quality training | |
Skills training | |
Safety training | |
Job swapping |
Technical training |
Quality training | |
Skills training | |
Professional training | |
Team training | |
Managerial training | |
Safety training | |
Vestibule training | Technical training |
Quality training | |
Skills training | |
Soft skills training | |
Professional training | |
Team training | |
Managerial training | |
Safety training |
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