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- You are charged with recommending how to reengineer your company’s SDLC so that the typical 9-month development process could be cut to 6 weeks. Describe your new process. Which steps take on more or less importance in your new approach?
- As discussed in the chapter, there are companies that specialize in providing “contract” analysis and programming services to clients for a fee. Discuss the relative advantages to the client of using contract services versus other available alternatives.
- “There are enough software packages on the market today to preclude any organization needing to write another application program.” Do you agree? Why or why not?
- “An organization puts itself at a disadvantage by asking only one vendor (versus asking several vendors) for a proposal for software or hardware.” Do you agree? Why or why not?
- “Nobody ever got fired for choosing IBM.” Comment on this statement in light of the information in this chapter.
- “A vendor would not propose a system that would not meet an organization’s needs. Therefore, ‘validation’ of vendor proposals is not really necessary.” Do you agree? Why or why not?
- “Surveys of existing users of software and hardware, such as those published by Dataquest Market Intelligence and Datapro, are biased. Only those users who are very happy or very displeased with their software and/or equipment respond to such surveys.” Do you agree? Why or why not?
- Compare and contrast the efficiency and effectiveness of an in-house data center; an arrangement with an outsourcing vendor to own and operate a data center for us; a service bureau; and an application service provider (ASP).
- Give examples, other than those used in this chapter, of situations in which each of the three implementation approaches is most appropriate. Explain why that implementation approach is most appropriate.
- Assume that you are the manager of an accounts receivable department. How might you be involved in system testing?
- Refer to the story about Hopper Specialty Company at the beginning of the chapter. Describe, using several examples, how Joe Hopper would have avoided or minimized the problems that he encountered by following the systems development procedures described in this chapter.
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