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The company then proceeded to the second of the four steps, with the operating team meeting to assess the data that the general managers had collected. The agenda included both review of the information and efforts to organize it in order of priority.
| Time | Action |
| 8.30 to 8.45: | Introduction |
| 8.45 to 10.00: | Review and explanation of collected information from general managers, including perceptions of current and desired performance standards. |
| 10.15 to 12.00: | Review of desired performance standards and preliminary priority planning. |
| 12.00 to 13.00: | Lunch |
| 13.00 to 14.00: | Review of current and proposed systems recommendations. |
| 14.00 to 15.00: | Breakup of operating team into smaller units of three people to set priorities for desired performance standards, as well as systems support necessary for reinforcement. |
| 15.00 to 15.15: | Break |
| 15.15 to 17.00: | Small units' reports on prioritization, reason for selection, and specific systems recommendations for support. |
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