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How to Develop, Expand, and Maintain Professional Relationships

26 November, 2015 - 17:22

LEARNING OBJECTIVES

  1. Understand the three types of mentors to develop.
  2. Learn how to find a mentor and be a good mentee.
  3. Learn other relationships to cultivate outside your immediate boss and mentors.
  4. Get strategies for relationship building. Get a Mentor Who Is Not Your Boss (Get Several)

Most of you have experienced the value of mentors because you already have had someone in your life—a family member or a teacher—who has guided and supported you. While your boss can guide and support you professionally, it is ideal to get mentorship beyond your boss for several reasons:

  • You want to be able to ask questions freely and share doubts and concerns. Sometimes it’s perfectly fine to ask questions of your immediate boss, but sometimes you will want to test an idea or probe an issue before bringing it up to the person who decides your next project, promotion, and raise.
  • You benefit from multiple perspectives. Your boss’s immediate concern is the performance of his or her team and area. You want to have someone who can be a more objective outsider and is not too close to the situation.
  • You establish a relationship outside your immediate area and can therefore learn more about the organization and expand your reach. It’s important to know what is going on in the organization as a whole, and a mentor can provide valuable information. Don’t try to develop a mentor relationship with your boss’s boss. This can be awkward because your boss might think you are trying to leapfrog or exclude him or her. In addition, you lose the ability to talk more candidly. Regardless of how objectively you try to state things, if you are raising a concern or even a question about your boss, it denigrates him or her in the eyes of the person who assigns your boss the next project, promotion, or raise. You do not need to have just one mentor. It is unrealistic to think that one person has the time or knowledge to provide all the coaching and support you need. Consider cultivating three types of mentors:
  • Guardian angel
  • Shepherd
  • Board of directors

A guardian angel is what most people think of when they hear the word, “mentor.” A guardian angel is your supporter and protector. Typically, a guardian angel is two or more levels above you to have the credibility and experience to help you. Your guardian angel looks out for plum assignments that might be beneficial to your career. Your guardian angel is experienced in how to be successful at the organization and can advise you on pitfalls to avoid or opportunities to take advantage of. If you have questions about troubleshooting a sticky office situation, your guardian angel will be able to help. For our new teacher in the earlier example, his guardian angel might be a senior teacher or even administrator. This person might propose learning tools or conferences the new teacher could use or attend. This guardian angel also might suggest the new teacher for a committee or other special assignment to raise his profile at the school.

A shepherd is typically not much more senior and may even be more junior to you. A shepherd knows the ins and outs of the organization and can guide you. We all know someone who is the social epicenter of a particular group. For your professional workplace, that is a shepherd who can help shortcut your learning curve. The shepherd knows who is influential, who might be trouble, and who is the best person to talk to for a variety of requests. The shepherd would be a good person with whom to brainstorm about possible other mentors. For our new teacher in the earlier example, his shepherd might be another teacher at the school, who doesn’t need to be of a similar subject or grade, but someone more connected to the culture of the school and who can share the inside scoop.

A board of directors for a company (or board of trustees for a nonprofit) is typically composed of people with different backgrounds and expertise—finance, legal, human resources (HR), operations, marketing, and so forth. The board provides a resource for advice and counsel to the company or nonprofit in a variety of areas. Similarly, you will need advice and counsel on a variety of areas—career advancement, communication and presentation, work and life balance, career change, and so forth. No one person will be an expert in all issues. Instead of relying on one person, it would be helpful to cultivate a board of directors, each with a specific area of expertise important to you. It is ideal to have mentors both inside and outside your organization and even industry. This way, you have a diversity of perspectives. The new teacher might get mentorship from another teacher of a similar subject or grade to provide pedagogical advice. If he has an interest in using more multimedia or innovative teaching approaches, he might ask for guidance from a teacher outside his subject area who knows a lot about audiovisual technology. Even a school operations staff member might be a member of this teacher’s “board” to inform him how the school functions.