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Planning and Controlling Project Quality

22 December, 2015 - 15:06

LEARNING OBJECTIVES

  1. Define statistical measurement terminology.
  2. Identify sources of information for the planning process.
  3. Identify and describe the techniques for controlling project quality.
  4. Describe the results of planning and controlling quality.

High quality is achieved by planning for it rather than by reacting to problems after they are identified. Standards are chosen and processes are put in place to achieve those standards.