Available under Creative Commons-ShareAlike 4.0 International License. Download for free at http://cnx.org/contents/f6522dce-7e2b-47ac-8c82-8e2b72973784@7.2
note: Author - Mara Hancock, "Open Source Software and the User Experience in Higher Education". Originally submitted July 11th, 2007 to the OSS and OER in Education Series, Terra Incognita blog (Penn State World Campus), edited by Ken Udas.
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