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If you have in-sourced your application development or hosting then you have the opportunity to exploit open source tools and applications for competitive or service advantage (are they the same thing?)
Having in-sourced the operations and now the development of our core application, we have put open source technology at the core of our technology strategy.
While we retain Oracle as our database of choice we have adopted a wide range of open source tools, Apache, SQUID, JBOSS, Hybernate, MySQL, Linux, to name but a few.
The advantages are obvious:
- They are standards compliant, or effectively comprise a cross-platform standard in their own right.
- They are robust and open to peer review such that issues and problems are rapidly identified and resolved
- They are often designed and built by practitioners and as such have solutions for real world problems built into them
- They increasingly come with support contracts
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