The comments concentrated principally on Mara's insights around the relationships between software developers and lend users including learning designers and teachers. Open Source provides opportunities for better design for usability, but managers have to take advantage of the opportunities by hiring appropriate professionals and then providing time to actually work on usability. Additional questions were raised about the characteristics of open source communities that might produced better user experiences based on user engagement in the community. Finally, an observation was made about how the opportunities OSS offers for customization, and the desire for localization among many user groups, challenges usability testing.
Thanks again to Mara, for her engaging post and excellent responses to all questions, and to Michael Feldstein and other folks who have been reading along. Our next posting will be by Dick Moore, who serves as the Director of Technology at Ufi, on July 25, 2007. I am very much looking forward to Dick's post.
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