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Industrial case study

5 August, 2015 - 14:47

The aim of this work is to present establishments of the basic model of World Class Manufacturing (WCM) quality management for the production system at Fiat Group Automobiles in order to make products of the highest quality eliminating losses in all the factory fields an improvement of work standards. In fact, World Class Manufacturing is a manufacturing system defined by 6 International companies including Fiat Group Automobiles with the intent to raise their performances and standards to World Class level with the cooperation of leading European and Japanese experts and this includes all the plant processes including quality, maintenance, cost management and logistics etc. from a universal point of view. Thus, automotive manufacturing requires the ability to manage the product and its associated information across the entire fabricator. Systems must extend beyond their traditional role of product tracking to actively manage the product and its processing. This requires coordinating the information flow between process equipment and higher level systems, supporting both manual and automatic interfaces. A case study methodology was used to collect detailed information on division and plant strategic objectives, performance measurement systems, and performance measurement system linkages. The result of this research was to develop principles on strategic objectives, performance measurement systems and performance measurement system linkages for improved organizational coordination. The purpose of this study is to examine the relationship between division and plant performance measurement systems designed to support the firm’s strategic objectives and to improve organizational coordination. We will focus our attention on the Cost Deployment Pillar, Autonomous Activities/Workplace Organization Pillar and Logistics/Customers Service Pillar.