To be successful in this course and with this text, we ask you to accept that in this field there are no right and wrong answers. You will be asked to solve problems— that is, to identify what the problem is, to consider alternative solutions, to select a solution, and then to defend your choice.
Another measure of success will be your ability and willingness to accept change as the only real constant in life and to prepare yourself to deal with change in your career. Because technology is rapidly outdated, learning facts about the current state of affairs will pay dividends only in the short run. What’s important for your long-term success is that, at the university, you “learn how to learn,” and that you continue to learn for the rest of your life. This text can help you to learn how to learn about information technology and business processes.