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- Explain the difference between the category of process control plans covered in this chapter and the process controls to be covered in THE “ORDER-TO-CASH” PROCESS: PART I, MARKETING AND SALES
(M/S) through THE BUSINESS
REPORTING (BR) PROCESS.
- Describe the relationship between the control matrix and the control framework.
- What are the four basic elements included in a control matrix?
- Describe the relationship between the control matrix and the systemsflowchart. What does it mean to “annotate” the systems flowchart?
- What are the five steps involved in preparing a control matrix?
- Explain how a manager would use the control matrix in performing step 4 of the control framework.
- How could the matrix be used to recommend changes in the system in order to improve control of that system?
- How would the matrix be useful in evaluating control effectiveness, control efficiency, and control redundancy? Include in your answer a definition of these
- What are two common programmed edit checks? Describe each check.
- How does each control plan listed in the control matrix in Figure 9.4 work?
- How does each control plan listed in the control matrix in Figure 9.6 work?
- In examining the systems flowchart in Figure 9.7, how would you discern from the symbols used (or perhaps the lack of certain other symbols) that the system (a) employs online data entry; (b) uses
data communications technology; (c) processes events individually, rather than in groups of similar events; and (d) updates master data continuously?
- Name and explain three different types of batch totals that could be calculated in a batch processing system.
- How does each control plan listed in the control matrix in Figure 9.8 work?
- (Appendix 9A) Distinguish among data encryption, public-key
cryptography, and digital signatures.