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REVIEW QUESTIONS

15 January, 2016 - 09:50
  1. What is the revenue collection (RC) process?
  2. What primary functions does the RC process perform? Explain each function.
  3. How does the RC process relate to its organizational setting?
  4. Why are customer self-service systems generally helpful in cutting customer service costs?
  5. What is a lockbox? Why is a lockbox used?
  6. Describe several ways that companies have used IT to reduce the float connected with cash receipts.
  7. What are the sales data and accounts receivable data stores?
  8. What is the difference between a postbilling system and a prebilling system?
  9. What controls are associated with the billing function? Explain each control.
  10. What controls are associated with the cash receipts function? Explain each control.