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- Identify several examples of possible goal conflicts among the various managers and supervisors depicted in Figure 12.2.
- Based on the definition of float presented in the chapter, discuss several possibilities for improving the cash float for your company.
- (Appendix 11A) Using Figure 12.13, list the kinds of data that might be running along the data flow
that comes from the accounts receivable master data to bubble 2.1. Be specific, and be prepared to defend your answer by discussing the use(s) to which each of those data elements
could be put.
- Discuss the information content of Figure 12.1. How might this report be used by the sales manager, the credit manager or by the accounts receivable manager? If you were one of these managers, what
other reports concerning accounts receivable might you find useful, and how would you use them? Be specific.
- Consult the systems flowcharts of Figure 12.7 and Figure 12.10. Discuss how each of these processes implements the concept of segregation of duties discussed in IT Governance:
The Management and Control of Information Technology and Information Integrity. For each of the two processes, be specific as to which entity (or entities) performs each of the four data
processing functions mentioned in IT Governance: The Management and Control of
Information Technology and Information Integrity (assuming that all four functions are illustrated by the process).
- Discuss the conditions under which each of the following billing systems would be most appropriate: (1) prebilling system and (2) postbilling system.
- Discuss the relative advantages of each of the billing systems mentioned in part a, from the standpoint of both the selling company and the customer.