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Management Reporting

15 January, 2016 - 09:49

In an online system that incorporates an inquiry processing capability, the need for regular preparation of printed management reports is reduced or eliminated. Instead, each manager can use a PC to access a marketing database or CRM system and retrieve relevant management information (see Figure 11.10). For example, a sales manager could access the marketing database at any time and assess the performance of particular salespeople.


Sales reports in many desired formats can be obtained on demand using a computer. For example, some of the report options could include sales analyses by part number, product group, customer, or salesperson as well as open order status, sorted and accumulated in a variety of ways. Figure 11.12 illustrates a sample sales analysis report generated in SAP. This report shows the five top selling items for a period.