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The concept of "organization" is not limited to boxes, lines and charts or the shape and size of units, departments and divisions. These form the skeleton. The flesh and blood, brain and heart of any organization are people (e.g., their selection, transfer and promotion, training and developmen and style of leadership) and mechanical systems (e.g., planning, budge performance measures, compensation and, especially, communication systems). An organization is the sum of these variables, all of which are interrelated 1
Business International Staff
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